Shipping Policy

Thank you for shopping with us at BaaQua! We strive to provide you with an exceptional shopping experience, including efficient and timely delivery of your purchased men's and women's fashion products. Please review our Shipping Policy outlined below:

  1. Order Processing Time:

    • Upon successful placement of your order, our team will process it within 1-3 business days. This includes verification, quality checks, packaging, and dispatching your items.

  2. Shipping Methods and Timeframes:

    • We offer several shipping options for domestic and international orders. The delivery time depends on the shipping method chosen during checkout.
    • Domestic Shipping: Typically takes 3-7 business days.
    • International Shipping: Delivery times vary based on the destination, ranging from 7-15 business days. Please note that customs clearance may cause delays beyond our control.

  3. Shipping Rates:

    • Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The shipping fee will be displayed at the checkout before you complete your purchase.

  4. Order Tracking:

    • Once your order is dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment.

  5. Address Accuracy:

    • Please ensure the accuracy of your shipping address during checkout. We will not be responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by customers.

  6. Delays and Force Majeure:

    • While we make every effort to deliver your order within the specified timeframes, unforeseen circumstances such as extreme weather conditions, natural disasters, or other force majeure events may cause shipping delays. We appreciate your understanding during such situations.

  7. Customs and Duties (International Orders):

    • For international orders, please note that customs duties, taxes, or import fees may be applicable based on your country's regulations. Customers are responsible for any additional charges imposed by customs authorities.

  8. Shipping Restrictions:

    • We currently ship to Worldwide. Unfortunately, we are unable to deliver to P.O. boxes or APO/FPO addresses at this time.

  9. Delivery Confirmation:

    • Upon delivery, please ensure to inspect your package for any damage or discrepancies. If there are any issues, kindly contact our customer service team within 48 hours of receiving your order.

  10. Contact Information:

    • If you have any further questions, concerns, or need assistance regarding shipping, please don't hesitate to reach out to our customer support team at info@baaqua.com or use the contact us page or the chat icon on the home page.

Please note that the Shipping Policy outlined here is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.

Thank you for choosing BaaQua. We appreciate your trust and support!